Terms and Conditions

brandedgolfballs-pretoria.co.za is an affiliated website of the South African Registered Company Print2theT

The Print2theT Satisfaction Guarantee

Print2theT stands behind the quality of its products and services. If you are not 100% satisfied with your purchase from us, simply contact Customer Service by email: This email address is being protected from spambots. You need JavaScript enabled to view it. within 30 days from the date you receive it, and we will reprint part or all of your order. In some cases, we may refund the full price of the product(s) in question, excluding courer costs, postage and processing costs.

Print2theT is committed to customer satisfaction, and we do everything possible to ensure proper printing, accurate color reproduction, and excellent quality. However, certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be responsible for:

    Spelling, punctuation, or grammatical errors made by the customer.
    Inferior quality or low-resolution of uploaded images.
    Design errors or color selection errors introduced by the customer in the artwork file creation process.
    Errors in user-selected options such product type, size, finishing options, or quantity.
    Incorrect file dimensions, image orientation, or file submission in accordance with Print2theT specifications.
    Damage to the products arising after delivery to the customer.
    Duplicate orders by the customer.
    Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.
    Incorrect delivery address, undeliverable packages/3 rd delivery attempts, or other errors created by the customer.

This guarantee is also subject to a few other terms and conditions:

    Full refund guarantee does not apply to courier claims.
    We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.
    Maximum refund per order or customer is R2500. The only remedy for problems with orders over R2500 is reprinting of the order to correct product defects.
    Color match, cutting and folding tolerances are guaranteed to be within industry standards (CMYK) and Pantone Clours for all PadPrinting
    This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
    This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. Print2theT is not liable for S.A. Postal Service errors, including loss or delay.

Please preview your designs carefully and correct any issues prior to placing your order.


Printing Turnaround Time

Printing turnaround time begins once your order has been placed and your print-ready files have been uploaded to your account, attached to your printing job, and approved for printing. If you ordered a next day hardcopy proof or standard hardcopy proof, printing turnaround time begins when we receive approval for your proof. Please note that if we are unable to print your files because they do not conform to our file requirements, your job status will return to "Need Artwork" and your printing turnaround time will be reset.

For printing jobs that do not have complete digital source files provided, printing turnaround begins when we have your print-ready file(s) for your print job, not from when the order is first submitted.

If your job or proof is approved by 6:00 P.M., printing turnaround time begins that business day. For example, a job for three-day printing turnaround that you approved by 1:00 P.M. on Tuesday will be couriered out to you by end of business Friday. Please note that Print2theT offices are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include courier transit time, and you should allow additional business days for delivery based on the courier method you selected.



Miscellaneous

All sales are final, unless otherwise noted. No refunds are given once Print2theT begins working on your order, which means Print2theT has received your necessary materials (i.e., digital files and payment) and started work on your job (i.e., your job is in production).

Within 30 days of purchase, a partial or full refund may be extended to the customer if no work has been completed by Print2theT. Please note that such refund would be reduced to cover any fees charged for proofs, processing or other services associated with that order.

To be sure we are successful at meeting customer-requested turnaround times, Print2theT actively maintains materials inventory and staff, and schedules time on all equipment for orders that have been placed. Orders that are not sent to press or other machines by the customer within 5 days of order incur additional equipment, labor and inventory costs for Print2theT. Orders not sent to press or other machines by the customer within 90 days of the order being placed will be non-refundable and will incur a fee of 12.5% of the original job total for each 30 day period thereafter until 100% of the original job total has been accrued in fees.

All materials we create in producing your printed product are the property of Print2theT. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.

IMPORTANT NOTICE:

- DUE TO THE NATURE OF PRINTING ON 3D OBJECTS, PRINTING RESULTS MAY VARY.AND QUALITY IS SUBJECTED TO THE SURFACE ITS PRINTED ON.

- DUE TO THE NATURE OF GOLF, PRINT2THET AND IT'S  AFFILIATED WEBSITES CAN NOT BE HELD RESPONSIBLE FOR PRINTING IMAGES REMOVED, SCRATCHED AND DAMAGED CAUSED BY THE CLUB FACE OR THE TERRAIN PLAYED ON. NO REFUNDS WILL BE GIVEN ON DAMAGED PRINTED ITEMS.


Section B
General Terms and Conditions

Copyright Notice

You, the User, acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Print2theT and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the S.A. Copyright Law.

Corporate Identification and Trademarks

"Print2theT", "Print2theT.com and Print2theT.co.za", and any and all other marks appearing on this Site are trademarks of Print2theT in South Africa and other jurisdictions ("Trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without Print2theT's prior written consent. The use of Trademarks on any other Web site or network computer environment is prohibited. Print2theT prohibits the use of Trademarks as a "hot" link on, or to, any other Web site unless establishment of such a link is pre-approved by Print2theT in writing.

Use Restriction

You may only use this Site to make legitimate requests to purchase the products or services offered (each, a "Request"), and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by Print2theT. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.

It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.

Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without Print2theT's prior written consent is prohibited.

Email

We encourage you to share your comments and questions with us, but we may not be able to respond to all of them. Please note that we assume no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas), and will not incur any liability as a result of any similarities between those ideas and materials that may appear in future Print2theT programs. Also, please remember that you are responsible for whatever material you submit and that you, not Print2theT, have full responsibility for any message that you send, including its reliability, originality and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any, and all, rights to materials and ideas submitted to us become the exclusive property of Print2theT.

Privacy

You confirm that you have read, understood and agree to the Print2theT Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by Print2theT, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the Print2theT Privacy Policy. If you are not a resident of South Africa, please note that the personal information you submit to the Site will be transferred to the South Africa and processed by Print2theT in order to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy).

General Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Print2theT—INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES")—BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, the User agrees that the liability of any such party shall in no event exceed the fee or charge to the User assessed by Print2theT for making a Request.



Indemnification

You agree to defend, indemnify and hold harmless Print2theT and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order.

Third Parties

If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.

Each User using this Site for, or on behalf, of a Third Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations.

User Comments, Feedback and Other Submissions

All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site (collectively, "Comments"), shall become and remain the exclusive property of Print2theT. The Comments may be used by a Covered Party in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such Comments. No Covered Party is under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

Links to other Web sites and Services

To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources. The outside services and resources are in no way related to Print2theT, and are neither its employees nor agents.

Termination of Usage

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

Miscellaneous

The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.

None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.